PrivacyPolicy.
This policy explains how information may be collected, used and protected when you visit our website or contact Ebro for roadside assistance.
Ebro Roadside Assistance respects your privacy. This Privacy Policy applies to information handled through e-broroadsideassistance.com, phone calls, emails and roadside-service enquiries. By using the website or contacting us, you acknowledge the practices described below.
Scope of this policy
This policy covers information Ebro receives when you browse the website, call us, email us or request information about mobile tire, battery or emergency fuel services.
It does not control the privacy practices of third-party websites, phone carriers, email providers, map services or other companies that operate independently from Ebro.
Information we may collect
Information you provide
- Your name, telephone number, email address and preferred contact method.
- Your location, nearby landmark, address or other information needed to locate the vehicle.
- Vehicle details such as make, model, year, tire size, fuel type and the problem you describe.
- Messages, call details, service enquiries, feedback and other communications you choose to send.
Information collected automatically
Like most websites, the site or services supporting it may automatically receive limited technical information, including IP address, browser type, device type, operating system, referring pages, pages visited and approximate location derived from an IP address.
Please do not send highly sensitive information through ordinary email unless it is necessary and you are comfortable doing so.
How we use information
Information may be used to:
- Respond to questions and roadside-assistance enquiries.
- Identify your vehicle's location and determine whether a requested service is available or appropriate.
- Communicate about a service request, including changes, follow-up questions or safety information.
- Operate, maintain, secure and improve the website and customer experience.
- Keep appropriate business records, prevent misuse and comply with legal obligations.
Calling a telephone link or selecting an email link may open an application provided by your device, carrier or email provider. Those providers process information under their own terms and privacy policies.
Cookies and website technology
The website and its WordPress hosting, security, performance or analytics tools may use cookies and similar technologies. These technologies can remember preferences, help pages function, measure site use and protect the website.
You can control many cookies through your browser settings. Blocking certain cookies may affect how parts of the website work. If advertising or additional analytics tools are introduced, this policy and any cookie notice should be updated to reflect those tools.
Retention and security
Information is retained for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining records, resolving disputes, protecting the business and meeting legal obligations.
Reasonable administrative and technical safeguards may be used to protect information. However, no website, email, telephone or storage system can be guaranteed completely secure.
Your privacy choices
Depending on applicable law, you may request access to, correction of or deletion of personal information associated with you. You may also ask a privacy question or withdraw from optional marketing communications.
Send requests to service@e-broroadsideassistance.com. We may need to verify your identity before completing a request, and some information may be retained when permitted or required by law.
Children's privacy
The website and roadside services are not directed to children under 13, and Ebro does not knowingly seek personal information from children under 13. A parent or guardian who believes a child has submitted information may contact us to request review or deletion.
Third-party links and services
The website may link to maps, social networks, email services or other third-party resources. Ebro is not responsible for how those independent services collect or use information. Review their privacy policies before providing personal information.
Changes to this policy
This policy may be revised when the website, business practices or legal requirements change. The updated version will be posted on this page with a new effective date. Continued use of the website after an update means the revised policy will apply from its stated effective date.
Contact Ebro
Privacy questions or requests
Ebro Roadside Assistance
Pittsburgh, Pennsylvania and surrounding areas
Have a privacy question?
Contact Ebro Roadside Assistance directly.
Terms of Service
These Terms explain the rules that apply when you visit pokevaults.com, create an account, submit content or purchase products from PokeVaults.
Last updated: September 15, 2026Please read these Terms carefully. By accessing pokevaults.com or purchasing from PokeVaults, you agree to these Terms and the policies linked below. If you do not agree, do not use the website or services.
Acceptance & Eligibility
This website is operated by PokeVaults. “We,” “us” and “our” refer to PokeVaults. These Terms apply to visitors, account holders, customers and anyone who submits content through the site.
You must be at least the age of legal majority in your jurisdiction to enter a purchase contract, or use the site under the supervision and consent of a parent or legal guardian who accepts these Terms.
Online Store Terms
You may use the website and products only for lawful purposes. You must not transmit malware, destructive code, automated attacks or anything intended to damage, interrupt or gain unauthorized access to the site or another user’s information.
A serious or repeated violation may result in suspension or termination of access, cancellation of affected orders and any other lawful remedy.
General Conditions
We may refuse or limit service for lawful reasons, including suspected fraud, abusive conduct, policy violations, payment problems, purchase-limit abuse, stock shortages or restrictions on where a product can be supplied. We do not refuse service for unlawfully discriminatory reasons.
You may not reproduce, copy, resell or commercially exploit a material part of our website or services without prior written permission, except where applicable law allows it.
Accuracy, Completeness & Timeliness
We make reasonable efforts to keep site information accurate and current, but occasional errors, omissions or outdated information may occur. Historical material is provided for reference and may not reflect present products or market conditions.
Nothing in this section removes obligations or customer remedies that apply when material product or transaction information is inaccurate.
Products, Collectibles & Availability
Products may be online-exclusive, limited in quantity or subject to per-customer limits. We may correct listings, restrict geographic availability, limit quantities or discontinue products, subject to completed orders and applicable law.
- Display settings can affect how product colors appear on your device.
- Packaging artwork, manufacturer seals and minor factory details may vary between print runs.
- Card-condition descriptions reflect a reasonable assessment but do not guarantee a future grading result.
- Graded-card buyers should verify certification details with the named grading company.
- Randomized packs, boxes and mystery products do not guarantee a particular card, pull, grade or resale value unless expressly stated.
Prices, Payments & Taxes
Prices, promotions and availability may change before an order is accepted. You agree to pay the price, shipping charges, taxes and other amounts displayed at checkout. International duties and import fees are governed by our Shipping Policy.
If a price or payment error is discovered, we may contact you for instructions or cancel and refund the affected item. Payment transactions may be processed by third-party payment providers under their own terms and privacy practices.
Billing, Accounts & Order Acceptance
You agree to provide accurate, complete and current billing, delivery, contact and account information. Keep account credentials confidential and notify us if you suspect unauthorized use.
An order confirmation acknowledges receipt of your request but does not necessarily mean the order has been finally accepted. We may hold, limit or cancel an order for lawful reasons such as failed verification, suspected fraud, pricing error, stock unavailability or purchase-limit abuse. Any required refund will be issued to the original payment method.
Shipping, Delivery & Pre-Orders
Delivery estimates, address responsibilities, customs charges and returned shipments are governed by our Shipping Policy. Pre-order release dates, mixed orders, distributor allocations, customer limits and cancellation terms are governed by our Pre-Order Policy.
If we cannot ship within a stated or legally applicable timeframe, we will provide the notice, updated estimate, cancellation choice or refund required by applicable law.
Returns, Refunds & Exchanges
Return eligibility, damage-reporting deadlines, non-returnable products, restocking fees, digital items, exchanges and refund timing are governed by our Refund & Return Policy.
Opened randomized products are generally non-returnable because their condition and contents cannot be restored, except where a remedy is required by applicable law.
Optional Tools & Third-Party Links
The site may provide access to third-party services, payment providers, embedded content or links that we do not control. They may be offered “as available” and are subject to the third party’s own terms and privacy practices.
Review external policies before using those services. A link does not necessarily mean PokeVaults endorses every statement, product or practice on the third-party website.
Comments, Reviews & Submissions
You retain ownership of content you submit. By voluntarily posting a review, image, suggestion or other submission, you grant PokeVaults a worldwide, non-exclusive, royalty-free licence to host, reproduce, edit for formatting, display and use that content in connection with the store and its promotion, subject to applicable law and our Privacy Policy.
You must have the right to submit the content. It must not be unlawful, deceptive, defamatory, infringing, malicious or privacy-invasive. We may moderate or remove submissions that violate these Terms.
Intellectual Property & Trademarks
Unless otherwise stated, PokeVaults owns or lawfully uses the website design, store branding, original text, graphics and other site materials. No licence is granted except the limited right to use the website for its intended purpose.
Pokémon and related names, characters and marks belong to their respective owners, including Nintendo, Creatures Inc. and GAME FREAK Inc. PokeVaults is an independent retailer and is not endorsed by or affiliated with those trademark owners unless expressly stated.
Personal Information
Our collection and use of personal information are governed by the Privacy Policy. Third-party payment, analytics or delivery providers may process information under their own policies.
Do not send full payment-card numbers, passwords or security codes by email.
Errors, Inaccuracies & Omissions
Product descriptions, prices, promotions, availability, shipping charges or other content may occasionally contain errors. We may correct errors and update information when discovered, including after an order is submitted.
If a material correction affects an order, we may request confirmation, offer appropriate options or cancel and refund the affected purchase as required by law.
Prohibited Uses
You may not use the site to:
- Violate applicable laws, regulations or another person’s rights.
- Commit fraud, impersonate someone or submit false transaction information.
- Upload malware, spam, scraping tools or disruptive automated traffic.
- Collect personal information without lawful authority.
- Probe, bypass or interfere with security, checkout, account or inventory systems.
- Evade product limits through related accounts, names, addresses or payment methods.
Disclaimer of Warranties
To the maximum extent permitted by law, the website and online services are provided on an “as is” and “as available” basis. We do not promise that the site will always be uninterrupted, error-free or free from harmful components.
Manufacturer warranties, if any, are provided by the manufacturer under its stated terms. This disclaimer does not exclude implied warranties, statutory guarantees or other consumer rights that cannot legally be limited.
Limitation of Liability
To the maximum extent permitted by law, PokeVaults and its service providers will not be liable for indirect, incidental, special, punitive or consequential loss arising from use of the site or services.
Where liability may lawfully be limited, our aggregate liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim. Nothing in these Terms excludes liability that cannot legally be excluded, including liability arising from fraud, wilful misconduct or any protected consumer right.
Indemnification
To the extent permitted by law, you agree to indemnify PokeVaults against third-party claims, losses and reasonable costs caused by your unlawful misuse of the site, infringement of another person’s rights or material violation of these Terms. This provision does not require a consumer to indemnify us for our own wrongful conduct.
Suspension & Termination
You may stop using the website at any time. We may suspend or terminate access when reasonably necessary to protect the store, customers or third parties, or when these Terms are materially violated.
Rights and obligations that arose before termination—including payment, refunds, ownership, disclaimers and lawful limitations—remain effective where their nature requires it.
Severability, Waiver & Entire Agreement
If a provision is found unlawful or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. A failure to enforce a provision once is not a permanent waiver.
These Terms and the policies posted on the site form the entire agreement concerning use of the website and store services, except for any separate written agreement signed by PokeVaults.
Governing Law
These Terms are governed by the applicable federal laws of the United States and the laws applicable at PokeVaults’ principal place of business, without overriding mandatory consumer protections that apply in your jurisdiction.
Changes & Contact Information
We may revise these Terms by posting an updated version with a new “Last updated” date. Changes apply prospectively from publication unless applicable law requires another approach. Continued use after an update means you accept the revised Terms.
Questions about these Terms may be sent to support@pokevaults.com.
Need Help With These Terms?
Contact our support team and tell us which section you need clarified.